Insecurity Insight monitors and examines social media to identify when it is used to spread false information and incite violence against aid providers. In the DRC, social media has been used during Ebola outbreaks to spread doubt about the intentions of the health responders and at times to incite violence against the Ebola programme as well as the wider aid sector.
We also collaborate with Rootwise and the Congo Humanitarian Analysis Team at Mercy Corps to develop and exploit community perception data in the DRC. Using best practice techniques for social listening and media monitoring, the joint collaboration’s innovative multisource approach brings together social media and radio data to provide rapid, corroborated insight derived from local concerns and expressions of need.