Insecurity Insight provides regular social media sentiment analysis using public social media data with a specific focus on sentiment disinformation and misinformation trends concerning the aid sector. To support humanitarian work in Syria in the aftermath of the fall of the Assad regime, Insecurity Insight is conducting ongoing social media monitoring to understand perceptions and key concerns around the aid response during a period of transition.

Insecurity Insight monitored social media to support the communications and security risk-management strategies of aid providers on the ground following the H2H Network’s call for proposals to strengthen humanitarian responses to the earthquakes that hit southeast Türkiye and northwest Syria in February 2023. Through regular analyses of public social data collected from various social media platforms in Türkiye and Syria, the main objective was to identify false information (including mis-, dis-, and mal- information) targeting aid providers. By highlighting this with aid organisations, Insecurity Insight aimed to reduce the risk of harmful online material adversely impacting programme effectiveness and security.